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Large Commercial and Industrial Customers
If you are a large commercial or industrial customer and need additional assistance including help with your password, please contact our Gas Services Hot Line at 1-800-752-7508, choose option 3, and enter extension 1314552. Normal Hot Line hours are 8:00 A.M. to 5:00 P.M. (EST) Monday through Friday. You may also reach us via fax at 704-364-8320. Please note on your transmission that it is to the attention of "Transportation and Pipeline Services".  Please e-mail any suggestions for improvement to our gasservices@piedmontng.com.